You can choose from an extensive list of information from the drop down menu below. If you can’t find what you are after, or you need more advice, you can always call us on 0800 6520155 or talk to your support worker.
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When you move into your property the Support Worker will complete a Fire Risk Assessment with you. The assessment will then be carried out with you annually.
The smoke and heat detectors in your property are mains powered with a battery back-up (the Support Worker is responsible for checking the battery is still working when they visit the property). In properties that have gas cookers or gas central heating there is also a mains-operated carbon monoxide detector.
Please do not try and disable these. There are buttons on the bottom face which you can press to silence the alarms if they go off accidentally. The alarms are radio linked which means that if one goes off, they all go off.
For your own safety please ensure you are always familiar with all escape routes from your property and keep them clear of obstructions.
To help prevent possible causes of fire, please don’t keep flammable materials in your accommodation.
If you discover a fire, however small:
12a St Nicholas Street,
Diss, Norfolk, IP22 4LB
Solo is a Registered Provider with the Regulator of Social Housing and a registered charity.
Charity Number: 1068017
Company Registration Number: 3266905
Regulator For Social Housing Registration No. 4696
If you want to apply to one of our schemes
or simply need more information please use
the appropriate contact number as follows:
Norfolk and Suffolk Visiting Support Service:
01379 640250
Old Post Office Maltings Project:
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Solo is funded by the following organisations: Breckland District Council, East Suffolk Council, Norfolk and Suffolk County Councils, South Norfolk District Council and by numerous charitable trusts and donations