Information & Advice
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You can choose from an extensive list of information from the drop down menu below. If you can’t find what you are after, or you need more advice, you can always call us on 0800 6520155 or talk to your support worker.
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Safety first — fire precautions
When you move into your property the Support Worker will complete a Fire Risk Assessment with you. The assessment will then be carried out with you annually.
The smoke and heat detectors in your property are mains powered with a battery back-up (the Support Worker is responsible for checking the battery is still working when they visit the property). In properties that have gas cookers or gas central heating there is also a mains-operated carbon monoxide detector.
Please do not try and disable these. There are buttons on the bottom face which you can press to silence the alarms if they go off accidentally. The alarms are radio linked which means that if one goes off, they all go off.
For your own safety please ensure you are always familiar with all escape routes from your property and keep them clear of obstructions.
To help prevent possible causes of fire, please don’t keep flammable materials in your accommodation.
If you discover a fire, however small:
- Leave your property
- Call the Fire Brigade immediately. Don’t assume that someone else has done this; it’s better that the same fire is reported several times than not at all.
- Do not re-enter the building until a Fire Brigade Officer has told you it’s safe to do so.
Have you seen our Residents Handbook?
A go-to guide about your stay with Solo Housing