Welcome and thanks for visiting

🎬 Talking Money… the Solo Way! Meet Wendy Howard, our Income Recovery Officer — and your go-to for all things income and Licence at Solo Housing 👋 Every two weeks, Wendy leads our Income Surgery during Housing & Support Delivery (HSD) meetings — helping colleagues untangle tricky situations, work through complex cases, and keep customers on track with their tenancies. But it’s not just about team meetings… Wendy is there for customers too — whether that’s a phone call, Teams chat, face-to-face or email. However works best for you, she’s ready to listen, support and help make things feel a bit more manageable 💬 Because for Wendy, it’s not just about numbers — it’s about people, stability, and staying in your home 🏡 ✨ Here’s how we can support you: • Create and review a simple household budget • Understand where your money is going (no judgement, just clarity 👀) • Identify priority and non-priority debts • Set up realistic, affordable repayment plans We can also connect you with trusted specialist support, including: ➡️ StepChange ➡️ Citizens Advice (CAB) ➡️ Law community services ✨ Why access SOLO support? • Free and confidential • One-to-one, personalised support • Practical, easy-to-understand advice • Helps improve financial stability • Supports you to stay in your home 🏡 Wendy loves getting to know customers and finding the best way to support each individual — because sometimes a quick chat can make a big difference 💛 📞 Want to talk? Give us a call: 01379 640250 🔗 Find out more: https://solohousing.org/ #condeminghomeslesstohistory #TeamSolo #HousingSupport

🚐👀 Spotted this out and about in your area? That’s us — Solo Cleaning & Maintenance Services — and we’re here to make a difference in more ways than one ✨ A clean home and a clean conscience? Yes, please. With us, you get a high-quality cleaning and property care service at competitive prices… but with the added bonus that your booking helps create real employment opportunities for the people we support 💙 Residential Cleaning 🏡 • Weekly, bi-weekly or monthly cleans • One-off or deep cleans • Optional extras: carpet cleaning, freezer deep cleans, bed changes, ironing, organising and more • Home prep after hospital discharge Commercial Cleaning 🏢 • End-of-build or end-of-tenancy • Bronze, Silver & Gold packages Maintenance Services 🔧 • Furniture assembly • Gardening & clearances • Painting & decorating Why choose us? ✔️ Trained, trusted & fully vetted staff ✔️ Cleaning with purpose — your booking helps provide training, qualifications & employment ✔️ Backed by over 40 years of community support 📍 Serving Bury St Edmunds, Diss & Thetford We’re proud to support senior citizens, single parents and vulnerable individuals in our community 💙 This life-changing project is funded by The National Lottery Community Fund — thank you to everyone who plays 🙏 Together, we’re helping #CondemnHomelessnessToHistory 📞 Book today: 01379 640250 🌐 Enquire online: https://solohousing.org/solo-cleaning-and-property-maintenance-service/ #SoloHousing #Diss #BuryStEdmunds #Thetford

Become a SoloConnect Host – Make a Difference in Someone’s Life 🏡✨ Solo Housing (East Anglia) is excited to launch SoloConnect, our lodgings service matching people with spare rooms to individuals in need of a home. By hosting with SoloConnect, you can: • Earn additional tax-free income (subject to individual circumstances) 💷 • Gain an extra set of hands around the house, companionship, and extra security 🏠 • Experience the personal satisfaction of providing a safe, welcoming home to someone who truly needs it ❤️ Our home seekers are all single, aged 18+, from a variety of backgrounds including veterans, who are unable to afford private rent and don’t have priority housing needs with a local authority. Benefits for lodgers: • Accommodation in a real home environment • Opportunity to save money 💰 • Safer and more reliable than informal arrangements Solo Housing (East Anglia) has been supporting single people facing homelessness across East Anglia since 1985. As a Registered Provider of Social Housing, we provide practical, person-centred housing solutions across Suffolk, Norfolk, and beyond — and we’re expanding into Essex, Cambridgeshire, Bedfordshire, and Hertfordshire. 📩 Connect with us and apply to become a SoloConnect host today: REGISTER YOUR INTEREST HERE: https://solohousing.org/soloconnect/ #SoloHousing #SoloConnect #HousingSolutions #charity

Ever wondered what keeps our Property Repairs & Compliance Coordinator, Allie Anderson, going strong? ☕🛠️ Hint: it involves teamwork, strong coffee (double espresso, always ☕), and a sprinkle of problem-solving magic ✨ In this reel, Allie shares a few moments from her day — from juggling contractors to dealing with the unexpected (yes… even the odd rogue radiator 😅). She also talks about what makes Solo Housing such a great place to work: supportive colleagues, quick laughs, and a shared goal of keeping our customers’ homes safe, comfortable, and a little bit brighter every day 🌟 Take a peek into Allie’s world and see the human side of keeping housing running smoothly. “And of course… if you want to know more about SOLO Housing… GIVE US A CALL!” 📞😉 https://solohousing.org/ #SoloHousing #CondemningHomelessnessToHistory #BehindTheScenes #EastAnglia

🌟 Setting the Tone: Our Team Charter 🌟 At our last Housing & Support Delivery (HSD) meeting, the team revisited and reaffirmed our Housing & Support Delivery Team Charter — originally introduced in August 2025 by Rebecca Eames, our Housing & Support Delivery Manager. With new colleagues joining the team, it was an opportunity to review, re-sign, and make sure we all continue to stand by the principles that guide how we work together every day. This is more than words on paper — it’s a practical guide to how we support each other and deliver the best for our customers. Here are some of the key points we’re living by: 💛 People Come First – Every decision puts the customer at the centre. 🤝 We Act as One Solo – Housing, support, maintenance, and management all work together — no silos allowed. 🌟 Respect is Non-Negotiable – Kindness, professionalism, and preparation are expected. 🛡️ Safeguarding is Everyone’s Responsibility – If something doesn’t feel right, we act. 💬 Open, Honest Communication – We speak plainly but kindly, and keep each other informed. 🚫 No Gossip – Concerns are raised constructively and directly, never behind backs. ✅ Accountability & Ownership – We follow through, support each other, and take responsibility. 🎯 Solution-Focused & Learning-Oriented – We suggest ways forward, celebrate wins, and grow together. This charter reflects the kind of environment we want to build — where colleagues have each other’s backs, celebrate wins, and always put customers first. At Solo Housing, it’s not just about housing — it’s about culture, collaboration, and meaningful support. #condeminghomeslesstohistory #charity